About Michael Donald
Renowned for Creating new possibilities. An entrepreneur and C Level Executive with a strong track record of exceeding corporate goals, developing new business strategies and driving improved profitability. International experience of developing and implementing card issuing strategies, new payments platforms and 360 degree marketing programs. Wide ranging experience of developing best in class customer acquisition, engagement and loyalty programs in both mass and luxury retail market. Contributing factors have been extensive business development, strategic planning, customer service and relationship management experience, gained within American Express, Banking, Government, Ikea and the Luxury publishing arena. This coupled with International change management, process re-engineering expertise and strong financial accounting experience has enabled me to deliver highly profitable corporate results throughout my career.
Specialties: Change Mangement, New Product Development, Customer Loyalty programmes, Relationship Management, Income Generation, Emerging Payments and Fin Tech
Education
