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Organizations with global supply chains, a portfolio which includes a fast-growing number of corporations, medium-sized companies and even small businesses—can be standing on a cost base of which 90% is attributable to procurement expenditure. It does not matter whether you are a procurement professional, internal customer, external customer, senior executive, or supplier. Directly or indirectly, you are affected. Procurement is what sets entire supply chains and their organisations in motion. How procurement handles itself and its activities set the tone for all the events that follow, right up to the final delivery of goods and services to the end-customer.

Organizations face continuing pressure to transform their procurements and deliver value. To be sure your business will be thriving through to the next 5-10 years and beyond, your procurement must be at the centre of management attention.