DENcoin

WHAT IS DENCOIN?

DENCoin was created to connect buyers, sellers and Investors through modern means of Digital currency. DENMart is a marketplace that connect businesses to users on an easy to use platform and in this marketplace, users can trade, buy or sell with the DENToken.

Our Aim is to uplift E-commerce and referral platforms using crypto-currency to increase interaction between the users and the customers.

OUR DIFFERENCES

DENCoin major focus is to provide borderless means of payments between Nigeria and the rest of the world. In doing this, DENCoin provide an exchange market where it can be traded to different countries Fiat currency. We intend to integrate DENCoin as a payment processor, this will enhance a mass adoption of the coin among the people involved in the transaction since there is a ready market place where it can be traded in exchange to goods and services.

Unlike other Cryptocurrency where they can only be traded for Bitcoin and ethereum.

DEN was incorporated on the 14th of JULY 2017 and it's a registered company in Nigeria. The company registration Number(RC: 1425742)

PROBLEM FACING THE CURRENT MARKETPLACE

PRODUCT RETURN AND REFUND: When products are returned because customer is unsatisfied with the product, it scars the business with heavy loss on shipment and reputation. Cost of logistic have always been an issue for E-commerce players especially those who deliver for free.

SOLUTION

With the DENMart, this cost of operation can be minimize with proper return management with seamless interaction platform with logistic and vendors.

CUSTOMER ISSUE GOING UNNOTICED

Been in an industry where customer can take their business elsewhere in a blink of an eye, customer services goes a long way. E-commerce business receives a lot of inbound interaction with more than 75% being complaint or concerns. When these concerns goes unnoticed, it compromise the standard of quality of the business and ternish the image.

SOLUTION

With proper ticketing solutions and easy to use interfaces, employees are able to Carter for every customers ticket generated at any channel. The efficiency raises with prioritization measures assigning level of importance to each ticket, making such high priority ticket are handled before anything else.