Food service industry
In the food service industry, provide the service on the time that the customer spent. For instance, there is a restaurant that always the customers line up for an hour. The customers care to line up to have a good meal. While it is nothing new for this restaurant that the customers always line up, the customersʼ satisfaction will increase if they can receive the points for their time they waste for lining up because their time will now have value.
In the transport industry, the competitiveness can be increased by providing the points to the customersʼ time spent on taxi, hired car etc.
Department stores and Shopping malls
It is expected that department stores and shopping malls will have a big business opportunity from this service. As stated above, many retailing outlets are designed for the customers to stay longer by locating the escalator strategically. The longer the time the customers spend, the more time to shop around, thus, increased shopping intent may be expected.
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