Digital Transformation in Insurance: Customer Engagement & Operational Agility 2020 will take place as scheduled on 5-6 May at The Chelsea Harbour Hotel.
The Digital Transformation in Insurance Conference will be returning to London for its 5th edition on May 5th and 6th, bringing together over 250 attendees from European insurers, insurtech, brokers and solution providers.
Through successful case studies, debates and innovative networking sessions, our attendees will explore how to utilize the latest technology to keep growing their business whilst developing strong partnerships with dynamic insurtechs. We'll bring together senior level executives from both customer facing functions as well as the operational heart of insurers who will leave the event with practical end-to-end solutions for enhancing the customer experience, operational agility and ultimately financial growth.
Spaces are limited at this event book today to guarantee your place
250+ ATTENDEES
15+ EXHIBITORS
30+ SPEAKERS
52% ATTENDEES AT DIRECTOR+ LEVEL
8:00 am Pick Up Schedules and Visit the Exhibition
8:30 am Chair’s remarks: Welcome to the Customer Engagement Stage
8:40 am Opening Overview - Professionalism in a Digital Age
9:00 am Unchain Growth by Automating Legacy Processes
9:30 am Pioneering AI and machine learning technologies to personalise policies, pricing and marketing
10:00 am Available for Sponsorship
10:30 am Morning Refreshments
11:00 am Panel Discussion: How insurers can profit and adapt to changing customer expectations with an ecosystems approach
12:00 pm Driving the Digital Customer Experience
12:15 pm Direct Line Keynote: When Customer Management Meets Technological Revolution
12:45 pm Lunch and Networking
1:45 pm Fireside Chat: Capitalising on the SME opportunity
2:15 pm Case Study: Managing Insurance Claims in a Digital World
2:45 pm Allianz Keynote: The Power of Digital to Improve the Customer Claims Journey
3:15 pm Session Reserved for Call Miner
3:45 pm Afternoon Break and Visit the Exhibition
4:15 pm Reinventing insurance in an age of digital disruption
4:30 pm Winning in the Data Economy
4:45 pm Reverse Pitch
5:30 pm Chair’s Closing Remarks and End of Day One
5:30 pm Drinks Reception Available for Sponsorship
8:15 am Pick Up Schedules and Visit the Exhibition
8:45 am Chair’s Opening Remarks
9:00 am Speaker Hosted Roundtables & Solution Rooms
10:30 am Morning Refreshments and Visit the Exhibition
11:00 am Fireside Chat: The Broker of the Future11:30 am Available for Sponsorship
12:00 pm How behavioural economics coupled with big data can help insurers improve the digital sales process
12:30 pm Bringing Innovative Ideas to Life
12:45 pm Lunch Break and Visit the Exhibition
1:45 pm Insurtech Pitches
2:15 pm Discover Paperless Solutions for Business Transformation in Insurance
2:45 pm Admiral Keynote: The Competition for Talent to Maximize Returns on Investments in Digital Transformation
3:00 pm Leaders Panel: The Road to Digital Transformation Lessons Learned
3:45 pm Chairs Closing Remarks and End of Conference
Medium+
21-23
5월
2024
25-26
4월
2024
7
5월
2024