MoneyLIVE Spring 2019

Day 1 | Introducing the FinTechs Evening

Introductions from the Chair & FinTech lightning pitches
18.00
Pitch | MyBucks
Timothy Nuy, Chief Executive Officer, MyBucks
Interested in pitching? Email us at conferences@marketforce.eu.com to tell us why your business needs to be heard!
Peer-to-peer discussion
19.10
Drinks and canapés served throughout

Day 2
Welcome
09.00
MoneyLIVE welcome address
09.05
Chair’s opening remarks
Session One: Visions of the future
09.10
Raising the bar for payments innovation
• The next steps of the mobile payments revolution: lessons from the Chinese market
• “A super lifestyle app for the masses”: converging customers’ social, retail and financial lives
• Providing contextual, value-added services around payments: what role can data and AI play?
• Blockchain, AI, Security, IoT and Computing (BASIC): a recipe for payments success?
09.30
Increasing customer loyalty and engagement through value-added payments
09.50
Case study | Barclaycard
grab+go: the end of the checkout
Fact: no one likes to queue. Waiting around in-store might soon be obsolete, with Barclaycard’s grab+go, an app that lets you take things straight off the shelves, scan barcodes using phone cameras and head straight out the door. No cash, no cards, no pins! In this case study, Nick Kerigan will share Barclaycard’s trials and errors developing frictionless, app-based payments experiences and how technology is taking the organisation one step closer to meeting customer demands for speedy, check-out free retail experiences
Nick Kerigan, Managing Director, Future Payments, Barclaycard
10.10
Spotlight on fraud | Understanding the fraud implications of contextual, invisible payments
• From social engineering to identity fraud: what risks are likely to emerge?
• Ensuring systems are fit for purpose: what new technologies can help counter new fraud risks?
• Adapting verification and authentication strategies: balancing compliance with convenience
Michael Lynch, Chief Strategy Officer, InAuth
10.30
Leaders’ forum and digital Q&A | Experiences first, payments second
• Post-PSD2: what will the rise of AISPs and PISPs mean for customer experience in payments?
• Defining contextual and invisible payments
• How can the industry enable open APIs to deliver contextual and invisible payments?
• Finding the right FinTech partner: how can they be integrated into payments experiences?
• Reinforcing defences: what fraud and security risks are likely to emerge in an open ecosystem?
• Exploring the potential of AI in delivering seamless, value-added payments journeys
• Encouraging greater collaboration with retailers: delivering more cohesive experiences
• Big Tech in payments: a load of hot air or serious threat?
Shail Deep, Global Head of Strategic Partnerships & Innovation, Retail Bank, HSBC
Nick Kerigan, Managing Director, Future Payments, Barclaycard
Mark Curran, Director of Payments & Open Banking, Clydesdale Bank
Francisco Sierra, Head of European Markets, N26
Refreshments
11.00
Refreshments
Session Two: Preparing for a tech revolution in payments
11.30
Panel discussion | Adapting and surviving in the digital payments market
• AI, IoT, blockchain: which technology has the greatest potential to revolutionise the industry?
• Stepping away from cash: what innovations are emerging in the digital payment space?
• The opportunities and challenges of open APIs: the reshaping of the payments landscape
• Coping with the increased volume of digital payments: ensuring systems are fit for purpose
Montserrat Guardia Guell, Director of Digital Services Delivery, Digital Transformation and Innovation, Banco Sabadell
Sasa Skrgic, Group Retail Strategy – Cards & Payments Projects, Erste Group
Lana Abdullayeva, Director, Open Banking & PSD2, Lloyds Banking Group
11.50
What next for payments innovation? Taking the next steps
Senior Representative, Emailage
12.10
Spotlight on fraud | Artificial intelligence in the fight against fraud
• How can artificial intelligence hasten the end of knowledge-based authentication?
• To what extent will humans continue to be essential in the prevention and detection of fraud?
• Considering data bias: what can be done to ensure fraud analysis is not skewed?
• Is AI the be all and end all? Integrating AI into a holistic anti-fraud strategy
Linus Fugl, First Vice President, Head of Fraud Management, Danske Bank
12.30
PSD2 compliance: meeting the technological challenge
• The new PSD2 standards: progress to date
• Preparing for an era of collaboration: synchronising systems across Europe
• The future of authentication: what change and innovation has PSD2 encouraged?
• What can we expect for the next 12 months as PSD2 comes into full force?
Helmut Wacket, Head of the Market Integration Division, European Central Bank
Lunch
13.00
Lunch
Session Three: Workshops - PSD2, Innovation Culture, API Strategy, IoT, Customer Communications, Security and Risk
14.15
In this session, delegates will have the option of choosing between the following six workshops. Each workshop will run for an hour and will be facilitated by dedicated subject matter experts. Places on each workshop are limited, so make sure you reserve your slot!
Workshop One: Getting to grips with the new PSD2 standards
Facilitated by Frontier Economics
In this workshop, facilitated by subject matter experts from Frontier Economics, delegates will get the chance to better understand the new PSD2 standards and the implications they will have for the banking and payments industries.
Workshop Two: Creating a culture of innovation
This workshop will help delegates figure out how best to create a culture of innovation in their organisation. With Big Tech showing no signs of slowing down their innovation efforts, the banking and payments industry must do everything it can to stay ahead.
Workshop Three: Your API strategy under a microscope
What makes an effective open API strategy? This workshop will help delegates figure out the key components that must be considered if open banking is to be made a success.
Workshop Four: Unlocking the potential of IOT
Is IoT the next big thing in payments? The increasing popularity of home assistants and wearables shows that this could be the case! This workshop will show delegates how to integrate IoT into their businesses.
Workshop Five: Getting to know them – customer engagement in the digital age
With more and more branches closing down and customers turning to online and mobile channels, what can banks do to reengage their customers? This workshop will show delegates how banks and payments providers can better seamlessly integrate into customers’ lives.
Workshop Six: Maintaining security in an open eco-system

Day 3
Welcome
09.15
Chair’s opening remarks
Session Six: Payments in a connected world
09.20
Goodbye cash and cards: hello wearables
Damien Dion, Business Development Director EMEA, Fitbit
09.40
Exploring new payments channels: home assistants and beyond
10.00
The Internet of Payments: exploring the opportunities of IoT
• Watches, rings and things: assessing the success of wearable devices so far
• Implementing IoT at scale: identifying and overcoming the challenges
• How can new data from IoT enabled devices be used to improve payments experiences?
Perttu Kröger, Director – New Digital Commerce and Payments, OP Financial Group
10.20
Spotlight on fraud | Fighting fraud with digital intelligence
Michael Lynch, Chief Strategy Officer, InAuth
Refreshments
11.00
Refreshments
Session Seven: Debates - Open Banking / Big Tech
Debate One: This house believes that incumbent banks will fail to make open banking a success
Erik Zingmark, Head of Transaction Banking, Nordea
11.30
Introductions to the debate
11.45
For
12.05
Against
12.25
Q&A and peer-to-peer discussion
12.55
Voting or Debate Two: This house believes that Big Tech will replace banks as the primary suppliers of FS in the next ten years
11.30
Introductions to the debate
11.45
For
12.05
Against
12.25
Q&A and peer-to-peer discussion
12.55
Voting
Lunch
13.00
Lunch
Session Eight: Accelerating payments
14.15
Harmonising instant payments across the ecosystem
• A pan-European instant payment scheme: preparing banks, acquirers and card issuers
• Overcoming legacy challenges: facing the technical demands of instant payments processing
• Turning to the FinTechs: how can third-parties help aid the implementation of SEPA?
• Global settlement: how can banks achieve cross-border interoperability of the RTP scheme?
• A spotlight on fraud: which new technologies can be deployed to detect fraud in real-time?
Christian Schaefer, Global Head of Payments, Deutsche Bank
14.35
Right here, right now: implementing instant payments across Europe
14.55
Spotlight on fraud | Fraud prevention and detection in an instant, cross-border payments world
• Real-time fraud detection: how can fraud strategies keep up with instant payment technology?
• Minimising false declines: balancing caution and convenience using Big Data and AI
• The rise of cross-border payments: how are fraud strategies likely to evolve?
• How can countries and industries collaborate to eliminate the risks of cross-border payments?
15.25
Closing keynote address | Transparent and trustworthy: a new era of cross-border payments
Simple problems need simple solutions, and for TransferWise, borderless payments mean that money doesn’t technically move across borders. Confused? In this keynote address, Arunan Tharmarajah will reveal how the simple model of ‘collecting’ currencies and transparent, affordable fees has more than 3 million users in 56 countries and counting hooked.
Arunan Tharmarajah, Head of European Banking, TransferWise
Closing remarks
15.50
Chair’s closing remarks and end of MoneyLIVE Spring 2019