BACK TO EVENTS
Digital Transformation in Insurance: Customer Engagement & Operational Agility 2020 will take place as scheduled on 5-6 May at The Chelsea Harbour Hotel.
The Digital Transformation in Insurance Conference will be returning to London for its 5th edition on May 5th and 6th, bringing together over 250 attendees from European insurers, insurtech, brokers and solution providers.
Through successful case studies, debates and innovative networking sessions, our attendees will explore how to utilize the latest technology to keep growing their business whilst developing strong partnerships with dynamic insurtechs. We'll bring together senior level executives from both customer facing functions as well as the operational heart of insurers who will leave the event with practical end-to-end solutions for enhancing the customer experience, operational agility and ultimately financial growth.
Spaces are limited at this event book today to guarantee your place
250+ ATTENDEES15+ EXHIBITORS30+ SPEAKERS52% ATTENDEES AT DIRECTOR+ LEVEL
8:00 am Pick Up Schedules and Visit the Exhibition8:30 am Chair’s remarks: Welcome to the Customer Engagement Stage8:40 am Opening Overview - Professionalism in a Digital Age9:00 am Unchain Growth by Automating Legacy Processes9:30 am Pioneering AI and machine learning technologies to personalise policies, pricing and marketing10:00 am Available for Sponsorship10:30 am Morning Refreshments11:00 am Panel Discussion: How insurers can profit and adapt to changing customer expectations with an ecosystems approach12:00 pm Driving the Digital Customer Experience12:15 pm Direct Line Keynote: When Customer Management Meets Technological Revolution12:45 pm Lunch and Networking1:45 pm Fireside Chat: Capitalising on the SME opportunity2:15 pm Case Study: Managing Insurance Claims in a Digital World2:45 pm Allianz Keynote: The Power of Digital to Improve the Customer Claims Journey3:15 pm Session Reserved for Call Miner3:45 pm Afternoon Break and Visit the Exhibition4:15 pm Reinventing insurance in an age of digital disruption4:30 pm Winning in the Data Economy4:45 pm Reverse Pitch5:30 pm Chair’s Closing Remarks and End of Day One5:30 pm Drinks Reception Available for Sponsorship
8:15 am Pick Up Schedules and Visit the Exhibition8:45 am Chair’s Opening Remarks9:00 am Speaker Hosted Roundtables & Solution Rooms10:30 am Morning Refreshments and Visit the Exhibition11:00 am Fireside Chat: The Broker of the Future11:30 am Available for Sponsorship12:00 pm How behavioural economics coupled with big data can help insurers improve the digital sales process12:30 pm Bringing Innovative Ideas to Life12:45 pm Lunch Break and Visit the Exhibition1:45 pm Insurtech Pitches2:15 pm Discover Paperless Solutions for Business Transformation in Insurance2:45 pm Admiral Keynote: The Competition for Talent to Maximize Returns on Investments in Digital Transformation3:00 pm Leaders Panel: The Road to Digital Transformation Lessons Learned3:45 pm Chairs Closing Remarks and End of Conference