3rd annual Middle East RPA & Intelligent Automation forum

Dubai , United Arab Emirates

About 3rd annual Middle East RPA & Intelligent Automation forum

Building your roadmap to a successful RPA journey

In 2017 SSON Analytics identified 190 SSCs across the Middle East and North Africa region. Thirty percent have already started to implement robotics in an attempt to further reduce operating costs and improve process efficiency, whilst a further twenty percent have shown interest in developing an RPA roadmap. Where do you fit in?

The 3rd annual Middle East RPA & Intelligent Automation forum, taking place from 19-20 February 2019 in Dubai, UAE, will gather Heads of Process Improvement, Heads of IT Enablement and Heads of Shared Services from across the financial services, travel & tourism, retail, telecommunications and FMCG industries to address challenges, opportunities and lessons learned in implementing RPA and how the introduction of Intelligent Automation can take their journey to the next level.

Reasons to Attend

Interactive Sessions

Learn how process automation can reduce operating costs and improve process efficiency


Real Situation Analysis

Gain insight into how intelligent automation can take your automation journey to the next level


ISO Technical Committee

Understand the difference between RPA and IA and which is the right direction for your journey


Reduce Costs and Improve Quality

Identify the differences between RPA vendors and their service offering and make informed decisions on who to partner with on your journey


Jereon Van Genuchten
Christophe Castan
Head of Artificial Intelligence, Digital Transformation AXA, BELGIUM
John Ysmael O. Reyes
Director of Global Excellence & RPA Lead TOTAL, PHILIPPINES
Subir Chandra
Head of Experience Design and Digital Transformation DBS Bank, SINGAPORE
Said Amara
Procurement Process Automation Strategy & Planning Lead Nokia
Samer Al Haddad
Vice President ALDAR Properties
View More (11)
Tayfun Topkoc
Group Chief Digital Officer Bee‘ah
Bharat Gautamp
Head of Information Security Damac Grou
Kumar Prasoon
Group Chief Information Officer Al Safeer Group
Ilham Ismail
Head of IT HMH-Hospitality Management Holding
Eman Al Abd
Regional HR Business Partner Kuwait Food Company - Americana Food
Ajay Rathi
Senior Director Information Technology Meraas
Nalin Tripathi
General Manager, Shared Services Finance Al Futtaim
Vartul Mittal
Formerly – IBM, Kotak Mahindra Bank Coca Cola
Aneez Ahmad
Head of Operations & Technology, Liv Emirates NBD
Yousuf Mohammed Al Shaiba
Digital Transformation and AI Advisor to Chairman Ajman Municipality
Steve Snowdon
Head of Lean Mashreq Bank


Fintech Finance
Financial IT
Servicing International Trade Events (SITE)


8:00 am - 8:45 am Registration, welcome refreshments and networking

8:45 am - 9:00 am Visionary opening address

9:00 am - 9:30 am INTERNATIONAL TRAILBLAZER: The robots are coming: Time to prepare for the future and to be part of the $2.9 billion estimated size of the global automation market by 2020

9:30 am - 10:00 am RPA LEADERS PANEL: Humans vs. Machines: Addressing emerging trends and being prepared a new digital workforce through RPA and AI: How to overcome internal fear and embrace the benefits of transformative technologies

10:00 am - 10:30 am #AUTOMATIONFAIL: How to avoid the top 10 pitfalls when launching your RPA Strategy: Early prevention to avoid being one of the 30-50% of RPA implementation projects that fail


11:10 am - 11:40 am RPA in action! Quantifying the value: How to maximise the value and ROI through successful partnership and continuous improvement

11:40 am - 12:10 pm INTERNATIONAL TRAILBLAZER: EXCLUSIVE CASE STUDY INSIGHT - How the robotics program accelerated digital transformation at DBS Bank within 5months

1:30 pm - 2:30 pm NETWORKING LUNCH BREAK

4:30 pm - 5:00 pm WRAP UP & CLOSING REMARKS 5:00 pm - 5:00 pm END OF DAY NETWORKING PARTY

8:00 am - 8:45 am Registration and networking

8:45 am - 9:10 am Day One wrap-up, Day Two rev-up!

9:10 am - 9:40 am INTERNATIONAL TRAILBLAZER CASE STUDY: Intelligent Automation, Machine Learning & RPA at AXA, Belgium - from vision to reality: Start small & fast, how AXA Belgium took RPA & AI to the next level in a matter of months!

9:40 am - 10:10 am REGIONAL TRAILBLAZER PANEL: RPA for Enterprises: Scaling RPA to cross-functions in your business: HR, Customer Service, Finance, Operation and, IT

10:10 am - 10:40 am REGIONAL TRAILBLAZER: How to ensure cyber security for your data security & accessibility: Balancing transformation with risk and control to achieve total compliance

 10:40 am - 11:10 am REGIONAL TRAILBLAZER Understand the external threat to RPA security

11:10 am - 11:40 am Case Study: Securing robotic process automation platforms and enabling cyber security through orchestration and cognitive learning

11:40 am - 12:10 pm NETWORKING COFFEE BREAK

1:30 pm - 2:10 pm Networking lunch break


Feb 19, 2019, 8:00 AM , GST (UTC +4)
Feb 20, 2019, 3:00 PM , GST (UTC +4)
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